Reviews & Awards
2016 Recognition - Small Employer of the Year - Queensland Training Awards
2016 Winner Certificate of Excellence - Tripadvisor
2015 Winner Certificate of Excellence - Tripadvisor
2014 Winner Certificate of Excellence - Tripadvisor
2013 Winner Certificate of Excellence - Tripadvisor
Firstly I have to congratulate the staff who were all helpful, interested in us, and efficient. The rooms were very clean, the beds were brilliant, the linen was clean and good quality, the breakfasts were excellent, and parking was easy. The motel is well located with a big shopping centre across the road. All in all a wonderful stay, and value for money.
Craig L - Stayed September 2017, travelled with family
We were most impressed by this hotel from the first impression at reception - excellent customer relationship and then to the large very comfortable standard studio unit. Fantastic value for money and great breakfast. Service exceptional ! We will definitely stay here again as often in Toowoomba.
JAussies - Stayed September 2017, travelled as a couple
Lovely big room and a good price $165. Thick fluffy towels, lovely outlook on the ground floor with a small court yard. Smart modern Devore and a very quiet room, I slept well. Perfect for what we needed, I did enjoy the coffee machine lovely touch :)
cathnsw - Stayed September 2017, travelled as a couple
What a great hotel. Rooms are clean, comfortable & spacious. Great for work travel. Even includes a coffee pod machine, a variety of tv channels including movie channels. There is a restaurant on site however I didn't try it.
Petrolwheels - stayed August 2017, travelled on business
My partner, mother-in-law and I stayed overnight in a family unit with 2 bedrooms, large living area and bathroom. The accomodation was clean, comfortable, quiet and roomy with a nice balcony overlooking the city in the distance.
The staff were exceptional in their welcome and friendly, attentive service throughout our stay with the highlight being our evening meal in the restaurant. After a relaxing drink in the well appointed bar area we were shown to our table by the manager and accepted his recommendation of rib fillet for dinner which was expertly cooked to perfection by the in house chef. Considering we all like our steak cooked to different degrees of "done" the end result was outstanding. Dessert and wine recommendations were equally impressive followed by a pleasant chat with the wait staff capped off a very enjoyable evening. Will definitely stay again if visiting Toowoomba.
LangborHelen - Stayed August 2017, travelled with family
Stayed overnight while travelling through town. Always clean and tidy rooms. Minimal noise despite location. Family rooms are great when travelling with kids. Good location if wanting to shop at a Clifford Gardens. Receptionist very friendly.
qldfamilyroma - Stayed July 2017, travelled with family
My room was lovely. Nicely colour coordinated. Beds so comfortable and a variety of pillows.It was very quiet even though on a busy road. I never heard any road noise or other tenants and the motel was completely full for the Flower and Baby shows on in town. All the staff were friendly and accommodating. Plenty of hot water and the shower had fantastic pressure. The coffee pods were a much welcomed touch! I had a bit of trouble getting on the wifi but eventually did. Would definitely take laptop plug next time. Ordered breakfast and nice and hot. Lots of bacon! Really enjoyed my stay.
sliceofheaven2017 - Stayed July 2017, travelled on business
We had a wonderful experience here. From the friendly and professional staff to the fastidiously neat and clean grounds and our immaculate family room - two bedroom plus single bed, with kitchenette, coffee machine and 2 tv's - very convenient, with up to date furnishings and coverings. Very quiet, no noise at all. And free wifi that worked! We also enjoyed dinner in the small restaurant - small menu but nice food and a really good buffet breakfast. Lovely staff. Highly recommended :)
Deb F - Stayed June 2017, travelled with family
"Immaculately clean, stylish and beautifully presented room. Plentiful towels, and generous quantities of tea coffee & even lots of biscuits provided! Our room was very quiet, no road noise at all. Restaurant has delicious food. Breakfast was very good, a great selection. And the staff were exceptionally friendly. I would definitely stay here again."
25 June 2017
We stay in Toowoomba a lot from the country we come to do our shopping so this was the first time staying here. We loved it the rooms are spacious and very clean. I love that it has a gym and a restaurant. I love how close it is too Clifford Gardens and in between to places to get a snack from.
If I was to be picky and choose something to pick on just because, it would be that there wasn't any hot chocolate satchels in the rooms. Not necessary in summer but winter it would be nice.
We are going to be staying here a lot more in future.
cruize13 - Stayed June 2017, travelled as a couple
My wife and i stayed here on the 3rd of June. After a long drive from Blackall with two kids we were delighted with the room. Mary the receptionist was absoultly lovely and the checkin was quick and easy. We had dinner in the restaurant and the food was amazing and the beer cold. The whole team at the Platinum were friendly and professional. We will be recommending to friends and family and staying here any time we are back in the Toowoomba region.
sickoflunitics - Stayed June 2017, travelled with family
Checking in was a delight, the reception was very welcoming and friendly. We travel quite regularly and having a motel with great value rooms and a restaurant too boot ticks all the boxes. The food was absolutely delicious! I will be trying my hardest to book Toowoomba in on our next trip just so I have have another dinner!
Thank you for such a lovely experience.
caitlingentle83 - Stayed June 2017
I stayed here recently for two nights on a work trip.. what a great location directly across the road from the shopping centre.. the rooms are fabulous spacious & clean.. dinner in the restaurant both nights was delicious. Very helpful staff.. will definitely stay here again if ever in Toowoomba.
lunalovegood2015 - Stayed May 2017, travelled on business
My husband and I stayed here a couple of weeks ago to attend a family reunion in town. I can't fault it - The rooms were modern and comfortable, the restaurant had delicious food and the staff were friendly and accommodating. It's in such a great location and would highly recommend for business or pleasure.
CelesteLMacIntyre8 - Stayed May 2017, travelled on business
Recently stayed at this beautiful hotel in Toowoomba which was so handy to everything. Check in was very quick and the staff were wonderful. So friendly and easy going. Rooms were excellent, clean and modern and good value for money. Facilities were also great as was the restaurant and food. Can't fault this place or the staff. Will definately be staying here again. Well done to all!!
vic80166 - Stayed May 2017, travelled with family
I travel to Toowoomba every month for work. Although has recently changed Staff and no longer with Choice Hotels I feel it has kept its atmosphere and has appointed new and friendly Staff. Room is always immaculate and I have a passion for their garlic prawn topper. I cannot falter their food or service. I prefer the downstairs rooms with a courtyard and I will continue to visit monthly.
Wendy H - Stayed May 2017
I stayed at this hotel recently for business. It was only an overnight stay, but I thought it was an excellent place to stay. The staff were helpful and pleasant. The rooms were very well appointed and modern. The amenities in the room were excellent. I stayed for breakfast and found it to be good value for money.
I would recommend the hotel to other travellers. I should mention that it's location on the main road makes it a little bit noisy. I always travel with ear plugs anyway.
FredSG - Stayed May 2017, travelled on business
Have stayed here many times, but haven't written a review for a few years. We have the same excellent service every time. Our room was in the newer section down the back at the end and upstairs. Our balcony overlooked the pool and water feature. Parking is easy at the bottom of the flight of stairs. The room is spacious, the bed comfortable, and the bathroom is clean and well stocked. We have found this room to be very quiet, in spite of its main road position. Dinner was very enjoyable and breakfast included a variety of hot and cold options. Staff are pleasant and professional; booking, checking in and out and at the restaurant. We happily stay here each year on our return from NSW and feel Platinum International offers excellent value for money.
Sapphire5860 - Stayed January 2017, travelled as a couple
The rooms are large clean and are well fitted out.... I liked the pod coffee machine too much better than " international roast".
Staff are great and the breakfast in the restaurant was one of the best I've had. plenty of off street parking. Hotel is located on the main road but due to the way this hotel is planned out rooms are quiet.
stusaj - Stayed November 2016, travelled on business
Dollar for dollar this has to be one of the cleanest hotels I've ever stayed in and a hassle free stay. Its by far the best option in the area.
Rooms are modern, well equipped and so clean - like spotlessly clean. Rooms would be a "Novotel" level standard so exceed what you'd expect of a motel style property like this. Obviously, this isn't a luxury resort - its a high standard place to lay your head for a few nights but it well exceeds the standards expected in Toowoomba and having stayed elsewhere its by far the best option in the area.
The management and staff (especially the cleaners) should be very proud they are delivering a high quality experience in every respect and far exceeding the expectations of a property at this level.
JUDITHbristol - Stayed November 2016, travelled as a couple
Just love this motel, it's our preferred place to stay at, rooms are nice and staff are very welcoming, 10 out of 10 every time we stay. Restaurant is great with lovey meals. Love the coffee machine in the room, just luxury all the way
599tracey - Stayed September 2016, travelled with family